Category: Plano

Why You’ll Love This Job

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.

POSITION OVERVIEW:
The Construction Project Manager will supervise a number of healthcare projects from start to finish across the country. They will work with the developers and clients to oversee construction procedures and ensure they are completed in a timely and efficient manner. An excellent Construction Project Manager must be well-versed in all construction methodologies and procedures, able to coordinate a team of professionals of different disciplines to achieve the best results and think outside the box to provide creative solutions to keep the project on schedule. The ideal candidate will have an analytical mind and great organizational skills. The goal will be to ensure all projects are delivered on time according to requirements and without exceeding budget.

LOCATION:  Remote based – 50 – 75% travel required.

Responsibilities

• Serve as a problem solver, exploring project details and providing direction/leadership as necessary.
• Proactively identify, explore all alternative options and mitigate direct and indirect project risks.
• Responsible for onsite visits to review compliance with contract documents and observe and report on work in progress.
• Ensures the construction process starts and ends on time and ensures daily and weekly deadlines are met.
• Reviews design documents for construction, completeness, corrections, and coordination and compiles a list of comments.
• Collaborate with engineers, architects etc. to determine the specifications of the project
• Anticipate key issues for the betterment of the project and make decisions on major project events, taking into consideration the impact the final direction has on the project goals
• Manage equipment coordination and installation.
• Prepare and distribute weekly construction updates for all projects
• Coordinate close out documents

Skills & Qualifications

• Bachelor’s Degree in Architecture, Engineering, Construction Management, or related field
• Minimum of 5+ years’ experience of construction project management (preferably in the healthcare industry)
• Understanding of medical equipment and requirements
• Understanding of and ability to read plans and specifications
• Understanding of preconstruction/project development process and requirements
• Understanding of contracts (negotiations, language, and requirements)

Why You’ll Love This Job

The Billing Coordinator plays a critical role in managing financial relationships with hospital partners under Joint Venture (JV) and Management Services Agreements (MSA).  This position is responsible for reconciling monthly incurred expenses, generating accurate invoices, preparing billing forecasts, and ensuring timely collection of outstanding payments.  The role requires strong attention to detail, cross-functional collaboration, and a proactive approach to financial accuracy and partner communication.

Remote or hybrid within driving distance of our Corporate Headquarters in Plano, TX. Occasional on-site meetings and collaboration days may be required.

Responsibilities

• Prepare and issue detailed monthly invoices in accordance with agreement terms and supporting documentation
• Prepare detailed monthly billing forecasts to project the following month’s invoices for each JV/MSA partner
• Monitor outstanding balances and follow up with JV/MSA partners on overdue invoices, as needed
• Review and reconcile corporate credit card transactions to ensure they are coded correctly and aligned with partner agreements
• Work with cardholders and department managers to resolve transaction discrepancies or obtain missing documentation
• Serve as a point of contact for JV/MSA partners regarding billing questions and invoice clarifications
• Provide timely, professional responses and maintain strong partner relationships
• Work closely with accounting and operational teams to ensure billing reflects current contracts
• Perform other accounting related tasks and clerical duties, as needed

Skills & Qualifications

COMPETENCIES

• Ethical Conduct
• Personal Effectiveness/Credibility
• Thoroughness
• Time Management

REQUIRED EDUCATION

• High School diploma required
• Associate or bachelor’s degree preferred

REQUIRED SKILLS

• 2+ years of experience, preferably in an administrative healthcare position
• Excellent written and verbal communication skills and professional character to interact with individuals at all functional levels
• Proven track record of problem resolution and follow-through
• Strong organizational abilities
• Detail oriented, strong analytical and reconciliation skills
• Proactive, can-do attitude and a team player
• Strong computer proficiency; intermediate Microsoft Excel; Concur Expense/Invoice and SAGE 50 experience a plus
• Ability to work independently in a fast-paced environment with emphasis on accuracy and timeliness
• Ability to multi-task, manage time effectively and juggle priorities to meet deadlines

Why You’ll Love This Job

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.

The Construction Pre-Development Project Manager is responsible for all aspects of preconstruction services including site due diligence, zoning verification and process, site surveys and testing, entitlements, and permitting. They ensure that potential locations are streamlined and efficiently executed through the preconstruction process in preparation for handoff to Design and Construction. A strong understanding of due diligence and entitlement work regarding greenfield and brownfield locations in development or healthcare is preferred.
LOCATION: Multi-state travel required, 25-50%, Remote based

Responsibilities

• Coordinate and work in tandem with Real Estate to review potential locations, work letters, and determine timeline and feasibility.
• Develop scope and budget for due diligence and preconstruction activities
• Assist with initial site due diligence and entitlement tasks for potential locations.
• Prepare and participate in Real Estate proposal presentations for project acquisition.
• Form/maintain relationships with partners, civil, architectural and engineering firms and subcontractors to help navigate new location builds.
• Develop team approach with Clients (Partners, Real Estate, Construction, Architect, Engineers, Consultants, Subcontractors, etc.)
• Prepare and maintain Project Directory of project stakeholders per region and partner.
• Coordinate initial site due diligence with Partner’s preferred resources and intel.
• Define and establish team member responsibilities, communication, and administrative procedures for the team during preconstruction phase
• Conduct Preconstruction Progress Meetings and prepare and distribute meeting minutes
• Prepare Preconstruction Status Reports for Owner/Architect
• Assist RE Development Team with preparation of preliminary project schedule and budget
• Prepare Preconstruction Schedule (design activities, estimate activities, estimate review activities, GMP preparation/review/approval activities, permitting activities, etc.)
• Prepare preliminary Pre-Development task list and budget (indicating long lead items, shop drawings preparation durations, etc.) indicating early design phase document awards as necessary
• Manage Due Diligence and Preconstruction Budget/Costs:
• Prepare/negotiate preconstruction agreements
• Prepare preconstruction invoices/billings
• Organize and lead the transition meeting between the project real estate, design and construction team.
• Hold follow-up meetings with project operations team to gather feedback as to what was done right and what was done wrong during preconstruction (i.e., Estimating/Preconstruction Lessons Learned)
• Create/maintain database of Lessons Learned during preconstruction of specific projects for use on later projects

Skills & Qualifications

• Bachelor’s degree in Engineering, Construction Management, or an applicable discipline
• Minimum of 7 years working for a Developer or other National Retailer performing preconstruction duties.
• Strong knowledge of project management software like Procore and Ingenious.Build
• Software skills: Proficiency in MS Project, Word, Excel, etc..
• Exceptional analytical, numerical, and presentation skills with the ability to interpret data and communicate insights clearly
• Proven leadership and communication abilities with strong organization, time management, and a collaborative, team-first mindset
• Proficient in reading and interpreting plans, specifications, and construction documentation.

Why You’ll Love This Job

Founded in 2008, Intuitive Health pioneered the combined Emergency Room (ER) and Urgent Care model, transforming how patients access immediate care. By partnering with leading health systems nationwide, Intuitive Health builds, operates, and launches retail healthcare facilities that provide both urgent care and emergency services under one roof.

Our mission is simple yet powerful:

“Improving access to high-quality, cost-effective care in the patient’s time of immediate need.”

For more information, visit https://www.iheruc.com.

The Director/Senior Manager of Revenue Operations will be responsible for leading all revenue operations in support of Intuitive Health’s Growth team. This role will start as an individual contributor with the opportunity to build this department out as the business needs expand.  In addition, this person will coordinate closely with Marketing and Market Intelligence resources to align efforts and support growth. This person will work proactively to create the conditions for our go-to-market team that will drive increased revenue growth through the delivery of processes and tools to make the team more effective and detailed analyses that make the team smarter. They will need to work at a strategic level to identify opportunities that will improve operations across our revenue teams and work at a tactical level, putting the systems and tools in place to accurately measure the entire revenue lifecycle (sales, marketing and customer success). Ultimately this role leads the effort to provide the processes, tools and insights that will enable the revenue teams to make better decisions.

Location: Remote (Limited Travel Required)

Responsibilities

• Ensure that the company’s sales, marketing and customer success teams have the data, processes, and systems required to operate at their best.
• Develop and document the business processes that the revenue teams (marketing, sales, customer support) will utilize to work prospects through the buyer’s journey.
• Set up the overall framework to measure performance within the go-to-market organization.
• Deliver accurate reporting that gives a clear picture of our sales and marketing funnel and do so in an accurate and timely fashion.
• Analyze the sales and marketing funnel and proactively provide insights into changes as well as recommended actions to improve performance.
• Support the curation and execution of our go-to-market playbook including management of customized partner roadmaps.
• Work cross functionally with the leaders of sales, marketing, CS, and finance when identifying and implementing opportunities for growth.

Skills & Qualifications

• Bachelor’s degree required
• 7-10 years of experience working within a Revenue Operations function with a middle-market/enterprise sales cycle.
• Prior experience working in a growth stage company, PE-backed experience a plus.
• Ability to work at both a strategic level to build out the plans for our revenue systems and at a tactical level to drive flawless execution.
• Extremely process oriented and experienced working in process mapping software such as Miro or Lucid.

Why You’ll Love This Job

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.

We are seeking a full-time Director of Real Estate with experience in Development and the Medical sector. The Real Estate Director will be responsible for the identification, acquisition, development, and management of real estate opportunities that align with the organization’s strategic vision.

LOCATION:  Multi-state travel required, 30-50%, Remote based

Responsibilities

• Assist with further developing current Real Estate Strategy and Playbook development.
• Independently source and evaluate potential sites in alignment with across assigned regions using market intelligence, boots-on-the-ground insights, and internal selection criteria.
• Use a blend of hard data and local intuition to assess visibility, access, area growth, competition count, traffic patterns, and zoning restrictions.
• Personally conduct site visits, grade sites, and record qualitative field assessments.
• Prioritize sites in areas where competitive barriers (zoning, tax, physical layout) protect margin and long-term value
• Review and evaluation of trade areas and proposed purchase & lease locations that adhere to the corporate real estate growth strategy.
• Deal Making – full understanding of retail deal making and land acquisition on behalf of a national retailer.
• Broker/Developer Management – Manage external brokerage and developer relationships on the identification and evaluation of proposed purchase or lease locations.
• Regularly report on acquisition pipeline and key market trends to executive leadership
• Track and monitor post-acquisition performance, ensuring that assets meet or exceed projected returns
• Site Presentation – Responsible for the preparation of a PowerPoint deck for submission and presentation to the Real Estate Committee.
• In depth market knowledge of the medical landscape, competition profile, and trending national locations
• Negotiation – Oversee the negotiation of Letter of Intents and contracts for proposed Purchase or Lease locations.
• Deal Management – Responsible for the management of the contractual deal terms and ownership relationship to ensure a timely closing of the transaction and the successful development of a new location.
• Lead preparation of Real Estate Committee packages (maps, competitive overlays, commentary, scorecards).
• Collaborate with internal teams—including Legal, FP&A, Development, and Construction—during the evaluation phase to ensure Due Diligence items are received and permits are secured prior to closing.

Skills & Qualifications

• Bachelor’s degree in real estate, business administration, finance, or a related field required.
• 7+ years of experience in real estate site selection, acquisitions, development, or brokerage — preferably in Development and Medical.
• Proven ability to evaluate markets and site-level opportunities independently and persuasively.
• Familiarity with the National Market is preferred.
• Travel Required
• Strong negotiation and land acquisition skills.
• Analytical mindset with comfort using Excel and mapping/GIS tools such such as CoStar, Buxton, Placer.ai, and Definitive Health
• Excellent written and verbal communication skills.
• High integrity, discipline, and self-motivation — comfortable working solo in the field.

Why You’ll Love This Job

Legacy ER and Urgent Care is seeking dynamic Physicians to join our team across the Dallas-Fort Worth metro area. Enjoy the flexibility of independent contractor positions with a variety of shifts tailored to your lifestyle. You may also qualify for a sign-on bonus depending on your shift commitment. We offer full-time, part-time, and PRN opportunities with an excellent compensation package, boasting earning potential from $350,000 to $525,000, including shift pay and performance-based incentives.

Benefits

• Very Competitive Pay
• Moderate volume and acuity – calmer & more supportive environment then typical ER.
• Variety of shifts available
• Malpractice coverage
• Sign-on bonus may be available
• Collaborative, team-based care – you are empowered to take care of patients – Every team member works together to deliver exceptional healthcare
• Efficient operating model for staff and patients – low wait times
• Smaller team makes for a work family where you are known, and your contributions are recognized
• Development & support of leadership

Skills & Qualifications

• Board certified in Emergency Medicine or
• Board certified in Family Medicine or Internal Medicine with ample ER and UC experience
• ACLS/BLS/PALS

Why You’ll Love This Job

Location: Remote (requires ~ 5-10% travel as needed)
With centers located nationwide, Intuitive Health provides health system partners a vital bridge from fee for service to value-based care by improving inappropriate ER utilization in a way that benefits patients directly which creates loyalty, repeat visits, and site-level profitability. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or urgent care.  In Intuitive operated centers, patients will experience short wait times, and concierge level customer service. Our vision is to simplify how patients access healthcare while elevating the patient experience. This is an excellent opportunity to join us in our mission to simplify access to high quality emergency and urgent care!
About Intuitive Health
Founded in 2008, Intuitive Health/Legacy ER & Urgent Care has become the Nation’s leading provider of high-quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence. By utilizing a retail care approach to access & customer service, Intuitive Health has consistent double-digit level growth since inception. Intuitive is now the largest provider of hybrid (Emergency and Urgent Care) retail healthcare services in the US.
Position Overview:
Intuitive Health is seeking a B2B Marketing Brand Manager to strengthen our market presence and support business development. This role reports directly to SVP Marketing and maintains a dotted line reporting relationship to the Chief Growth Officer. This role will own brand strategy for B2B audiences and build integrated campaigns that generate awareness, engage decision-makers, and create qualified opportunities. You’ll plan and execute initiatives across our corporate website, LinkedIn, HubSpot (Marketing Hub), and Salesforce CRM, ensuring consistent messaging, clear value propositions, and measurable impact.
You will partner closely with business development to align on target accounts, buyer personas, and account-based marketing efforts; collaborate with content, design, and digital teams to deliver assets and experiences; and use data to refine campaigns and improve conversion throughout the funnel.
What You’ll Impact

• Stronger market presence and recognition among health system decision-makers
• Higher quality engagement and meetings for business development
• Consistent, compelling storytelling that differentiates our brand
• A measurable, repeatable campaign engine that drives pipeline and revenue

Responsibilities

• Develop the B2B brand strategy, positioning, and messaging framework for health system leaders and other key decision-makers; ensure consistency across channels and assets.
• Build integrated campaign plans that support business development goals (awareness, engagement, meetings, RFPs), including account-based marketing programs for target accounts.
• Partner with business development to define audience segments, buying committees, and content needs by stage; translate insights into campaign briefs and calendars.
• Lead content development for campaigns (case studies, thought leadership, solution one-pagers, presentations, videos, webinars) in partnership with SMEs, design, and content teams.
• Manage the corporate web experience: plan and publish pages, landing pages, and resources; optimize for conversion with clear CTAs, forms, and value proof.
• Own LinkedIn channel strategy and execution (organic and paid): editorial planning, creative direction, audience targeting, and performance optimization.
• Use HubSpot to build and deploy emails, nurture journeys, and campaign automation; ensure accurate segmentation, personalization, and compliance.
• Coordinate CRM campaign enablement with sales operations: campaign codes, lead routing, MQL definitions, and SLA handoffs to ensure timely follow-up and pipeline hygiene.
• Develop sales enablement materials (decks, one-pagers, talk tracks, case studies) and maintain a centralized library mapped to stages of the buyer journey.
• Establish and manage campaign measurement: define KPIs, build dashboards, and report on performance, including reach, engagement, meetings booked, pipeline, and ROI.
• Run A/B tests across pages, emails, ads, and offers; iterate creative and messaging based on data and stakeholder feedback.
• Oversee agency and vendor partners for creative, media, and production as needed; manage timelines and budgets to deliver high-quality work on schedule.
• Safeguard brand standards and visual identity; conduct regular audits across digital touchpoints to ensure consistency and quality.

Skills & Qualifications

• Bachelor’s degree in marketing, communications, business, or related field.
• 5+ years of B2B marketing experience, including brand management and integrated campaign execution across web, social, email/automation, and CRM.
• Proven experience partnering with sales/business development to create demand, accelerate deals, and influence pipeline; familiarity with ABM strategies.
• Hands-on experience with HubSpot Marketing Hub and Salesforce CRM (segmenting, email/nurture, landing pages, forms, campaign attribution).
• Strong understanding of LinkedIn for B2B (content, paid targeting, and optimization).
• Demonstrated ability to craft clear, compelling messaging and oversee creation of high-quality assets for executive buyers.
• Data-driven mindset with the ability to define KPIs, analyze performance, and translate insights into action; proficiency with marketing dashboards and reporting.
• Excellent project management and cross-functional leadership skills; able to manage multiple priorities and drive initiatives from concept to launch.
• Exceptional written and verbal communication skills; confident presenting to executives and collaborating with SMEs.
• Bonus: Healthcare services or multi-location experience; experience with account-based platforms, webinar tools, and sales enablement systems.

Why You’ll Love This Job

Position Location: Albuquerque, New Mexico

Founded in 2008, Intuitive Health pioneered the combined Emergency Room (ER) and Urgent Care model, transforming how patients access immediate care. By partnering with leading health systems nationwide, Intuitive Health builds, operates, and launches retail healthcare facilities that provide both urgent care and emergency services under one roof. Our mission is simple yet powerful: “Improving access to high-quality, cost-effective care in the patient’s time of immediate need.” For more information, visit https://www.iheruc.com.

Position Overview
We are seeking a dynamic Executive Director of Operations to lead a network of high-volume emergency and urgent care centers under the PRESNow 24/7 Urgent and Emergency Care brand through a partnership with Presbyterian Healthcare Services in Albuquerque, New Mexico. This role presents a distinctive opportunity to lead multi-site operations while cultivating a focused, strategic relationship with a reputable health system partner. The ideal candidate will thrive in a fast-paced, high-accountability environment and bring strong operational discipline, collaborative leadership, and healthcare expertise.

Responsibilities

Operational Leadership & Execution

• Lead day-to-day operations across multiple high-volume PRESNow locations.
• Serve as primary operational liaison between Intuitive Health and Presbyterian executive leadership. 
• Drive center-level performance in volume, access, patient experience, and financial metrics. 
• Maintain compliance with hospital partner policies, regulatory standards, and quality benchmarks.  
• Participate in joint venture board and governance discussions, bringing data-driven insights and strategic recommendations.

Team Development & Culture

• Directly lead a team of Program Directors and site-level leaders. 
• Build and sustain a high-performing, engaged team culture.
• Support local leaders in recruiting, training, performance management, and development.
• Foster collaboration with front office, clinical, and hospital-employed teams.

Skills & Qualifications

7+ years of progressive healthcare leadership experience.
Strong background in operational performance, including P&L ownership and KPIs.
Prior experience leading multi-site or high-volume healthcare operations.
Skilled relationship-builder with ability to influence at all levels—frontline to C-suite.
Bachelor’s degree required; Master’s (MBA, MHA) preferred.
Prior experience in joint venture, MSA, or matrixed environments strongly preferred.

Why You’ll Love This Job

Explore an invigorating opportunity to enhance your leadership skills and delve into the administrative aspect of nursing by becoming a Nurse Manager at the country’s most rapidly expanding healthcare organization!
In the role of Clinical (Nurse) Manager, you will play a dynamic role within a team of skilled professionals dedicated to delivering top-notch patient care in a warm and collaborative setting. Your responsibilities will include nurturing, guiding, and steering the nursing staff and ER Technicians within an inclusive, forward-thinking environment characterized by servant leadership principles. This is an evergreen position (continuously open) with an ongoing application acceptance process until we find the ideal candidate. The location will be determined based on our current requirements. A generous relocation package is available. Align yourself with a company that prioritizes both the well-being of our patients and the continuous growth and development of our team. Take the next step in your career—apply today!

Responsibilities

• Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
• Assist in patient care to the extent that training and education allows. This may include duties not usually performed but that are within the scope of practice.
• Encourage a work environment that is friendly and respectful.
• Provide administrative support to physicians from time to time as deemed appropriate for position.
• Assess patients per company policy.
• Provide general nursing care. This includes therapeutic and diagnostic intervention.
• Provide age specific education to patients.
• Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
• Follow all company policies.
• Encourage a work environment that is friendly and respectful.
• Participate in infection control committee and assist with all infection control projects in collaboration with the Infection Control Officer. Assure adherence to infection control plan and policies.
• Assist in hiring, training and termination of Nursing and ER tech staff in conjunction with Leadership.
• Conduct performance evaluations for Nursing and ER tech staff.
• Maintain monthly Nursing and ER tech staff scheduling ensuring all shifts are covered.
• Develop Nursing and ER tech staff Policies and Procedures with input from Leadership.
• Ensure adherence to all laws and regulations regarding employment, affirmative action, safety and drugs.
• Ensure that patient records are accurate and complete.
• Provide patients and their families with an environment that encourages patients to return to Legacy ER & Urgent Care.
• Follow all HIPAA policies and procedures.
• Review and uphold lab policies and procedures.
• Follow and enforce all company policies.
• Provides clinical expertise in medical management, crisis and behavior management techniques.
• Provides guidance and support to the staff to better plan work flow
• Other duties as needed

Skills & Qualifications

REQUIRED EDUCATION

• High school diploma or general education degree (GED).
• Associates Degree in Nursing or higher.     

COMPETENCIES

• Patient/Client Focus.
• Ethical Conduct.
• Leadership.
• Personal Effectiveness/Credibility.
• Thoroughness.
• Time Management.                                                  

REQUIRED SKILLS

• Ability to read, analyze, and interpret general business and medical periodicals, insurance forms, professional journals, technical procedures, or governmental and HIPAA regulations.
• Ability to write reports, business correspondence, insurance claim forms and procedure manuals.
• Ability to effectively present information and respond to questions from staff, groups of managers, and patients.
• Basic math skills including the ability to add, subtract, multiply and divide.
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Unrestricted registered nurse license
• Current ACLS certification.
• Current PALS/ENPC certification.
• Completion of company provided laboratory testing education and competency.
• Previous experience in patient care setting. Experience in an Urgent Care or ER/ICU environment is required.

Why You’ll Love This Job

Intuitive Health is a dynamic and forward-thinking healthcare provider that is actively seeking a proactive and driven individual to join our team as a Program Director.  This is an evergreen position, and we will continue to welcome applications until we identify the perfect candidate who aligns with our requirements. The location will be determined based on our current needs, and it will not be in the DFW area.  A generous relocation package is available.  

In this role, you will have the opportunity to showcase your exceptional leadership skills by overseeing a cutting-edge healthcare company that integrates Emergency Room and Urgent Care services in one convenient location. Your expertise and knowledge will be invaluable in providing guidance and direction to our clinical staff, who look to you for support and direction.

As part of our operations team, you will experience a perfect balance of independence and collaboration, allowing you to make autonomous decisions while working closely with a team.  Take the lead in recruiting a stellar team to join you in delivering exceptional care to an appreciative community.

In addition to a rewarding and impactful career, we offer competitive compensation, comprehensive healthcare benefits (including dental and vision), Basic Life Insurance, disability insurance, an Employee Assistance Program, retirement plan, tuition reimbursement and generous paid time off.

Our company is based in Plano, TX, however, this job opportunity is available in various markets nationwide. Relocating may be necessary based on our market needs and your present location.   If you’re eager for a new and exciting challenge and ready to embrace success, our esteemed Program Director opportunity at Intuitive Health is the perfect fit for you. Don’t hesitate to submit your application today; we’re excited to welcome the right candidate to our team, and this position will remain open until filled.

Responsibilities

POSITION RESPONSIBILITIES

• Oversight and management of facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department including but not limited to:
• Complete P&L responsibility for the facility(s)
• Integration of operations with all applicable hospital departments (i.e. Nursing, Radiology, Laboratory, etc.)
• Coordination and integration of Provider activities in concert with the Medical Director
• Ensure operational procedures are consistently maintained in facility
• Provide leadership and motivation to maintain patient oriented customer service culture
• Responsible for maintaining facility operational metrics in accordance with benchmarks set
• Coordination with hospital partner for clinical recruitment and training
• Serve as cultural champion facility(s)
• Management of facility department leadership staff for facility(s)
• Participate in regulatory and accreditation preparedness and survey process
• Participation in local marketing activities
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff through daily activities for partner relationship. Maintain a positive and engaged relationship with the hospital partner leadership team. 
• Participate in the budget development process with the Regional Vice President and Joint Operating Committee. 
• Management of the customer service experience and relations at the facility and comprehensive measurement, tracking and reporting of customer satisfaction levels at the facility.
• Responsible for volume and center level growth.

Skills & Qualifications

REQUIRED EDUCATION
Bachelor’s degree required; Masters/MBA preferred, RN license preferred
 
REQUIRED SKILLS

• Alignment with our core values and ability to lead through servant leadership
• Strong, clear, and precise verbal and written communication skills
• Strong communication & relationship management skills
• Ability to work collaboratively across multiple organizations
• Solid understanding of Healthcare Operations
• Solid understanding of hospital based reimbursement including the interplay of documentation, coding, billing and collections.
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously

                                                                                                                                                                                                       
ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Minimum of 7 years’ experience within the healthcare sector
• Minimum of 3 years’ experience in healthcare management required; experience with multi-site management is preferred