Executive Director of Operations – PresNow JobPlano, TX

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Why You’ll Love This Job

Position Location: Albuquerque, New Mexico

Founded in 2008, Intuitive Health pioneered the combined Emergency Room (ER) and Urgent Care model, transforming how patients access immediate care. By partnering with leading health systems nationwide, Intuitive Health builds, operates, and launches retail healthcare facilities that provide both urgent care and emergency services under one roof. Our mission is simple yet powerful: “Improving access to high-quality, cost-effective care in the patient’s time of immediate need.” For more information, visit https://www.iheruc.com.

Position Overview
We are seeking a dynamic Executive Director of Operations to lead a network of high-volume emergency and urgent care centers under the PRESNow 24/7 Urgent and Emergency Care brand through a partnership with Presbyterian Healthcare Services in Albuquerque, New Mexico. This role presents a distinctive opportunity to lead multi-site operations while cultivating a focused, strategic relationship with a reputable health system partner. The ideal candidate will thrive in a fast-paced, high-accountability environment and bring strong operational discipline, collaborative leadership, and healthcare expertise.

Responsibilities

Operational Leadership & Execution

  • Lead day-to-day operations across multiple high-volume PRESNow locations.
  • Serve as primary operational liaison between Intuitive Health and Presbyterian executive leadership. 
  • Drive center-level performance in volume, access, patient experience, and financial metrics. 
  • Maintain compliance with hospital partner policies, regulatory standards, and quality benchmarks.  
  • Participate in joint venture board and governance discussions, bringing data-driven insights and strategic recommendations.

Team Development & Culture

  • Directly lead a team of Program Directors and site-level leaders. 
  • Build and sustain a high-performing, engaged team culture.
  • Support local leaders in recruiting, training, performance management, and development.
  • Foster collaboration with front office, clinical, and hospital-employed teams.

Skills & Qualifications

7+ years of progressive healthcare leadership experience.
Strong background in operational performance, including P&L ownership and KPIs.
Prior experience leading multi-site or high-volume healthcare operations.
Skilled relationship-builder with ability to influence at all levels—frontline to C-suite.
Bachelor’s degree required; Master’s (MBA, MHA) preferred.
Prior experience in joint venture, MSA, or matrixed environments strongly preferred.

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Web Platform Specialist JobPlano, TX

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Why You’ll Love This Job

With centers located nationwide, Intuitive Health provides health system partners a vital bridge from fee for service to value-based care by improving inappropriate ER utilization in a way that benefits patients directly which creates loyalty, repeat visits, and site-level profitability. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or urgent care.  In Intuitive operated centers, patients will experience short wait times, and concierge level customer service. Our vision is to simplify how patients access healthcare while elevating the patient experience. This is an excellent opportunity to join us in our mission to simplify access to high quality emergency and urgent care!

About Intuitive Health
Founded in 2008, Intuitive Health/Legacy ER & Urgent Care has become the Nation’s leading provider of high-quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence. By utilizing a retail care approach to access & customer service, Intuitive Health has consistent double-digit level growth since inception. Intuitive is now the largest provider of hybrid (Emergency and Urgent Care) retail healthcare services in the US.

Position Overview:
Intuitive Health is looking for a web platform specialist to join our marketing team. This role will report to the Digital Strategy leader and oversee building and maintaining mobile-first, modern websites on leading content management systems such as Wagtail and Django. This will include developing strategy roadmaps and project plans to help organize cross-functional teams, fostering collaboration between design, development, marketing, and content teams to achieve business goals through innovative web solutions.

Location:  Remote (requires ~ 5-10% travel as needed)

Responsibilities

  • Work with external agencies in the development, deployment, and maintenance of websites, ensuring optimal performance, scalability, security, and reliability across devices and browsers.
  • Develop website roadmap(s) and manage project plans.
  • Work closely with vendors and developers to implement and maintain third party marketing technology stack integrations (CRM, email marketing, CDPs, etc.)
  • Identify and understand end user pain points (data, usability testing, real world observations, etc.).
  • Use web analytics tools (e.g. GA4, Freshpaint) to monitor site performance, user behavior, and conversion metrics, translating insights into actionable improvements.
  • Ensure proper tagging and tracking of campaigns for accurate attribution.
  • Implement and manage SEO best practices (on-page SEO, structured data, meta tags, etc.) to improve organic search visibility.
  • Manage day-to-day web-related tasks ensuring timely and high-quality delivery.
  • Plan, execute, and analyze A/B and multivariate tests to optimize web content, design, and user journeys to increase conversion rates.
  • Establish and enforce rigorous processes to identify and resolve bugs, usability issues, and performance bottlenecks.
  • Help organize cross-functional teams, fostering collaboration between design, development, marketing, and content teams to achieve website goals and innovate solutions.

Skills & Qualifications

  • Bachelor’s degree in digital business, e-commerce, marketing, business analytics, computer science, web development, or related field.
  • 3+ years of relevant experience building and maintaining mobile-first, modern websites on leading CMS, including familiarity with Wagtail and Django templates, to drive lead generation.
  • Experience coordinating with agency partners and/or independent contractors.
  • Excellent project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines in an environment with multiple and sometimes overlapping priorities.
  • Excellent written and verbal communication skills; must be able to lead and influence others.
  • Strong sense of ownership and accountability – ability to thrive in a fast-paced environment with lots of autonomy.
  • Data driven and intellectually curious: Has strong intuition in how to interpret data, uses data in decision making, and interested in all aspects of digital commerce (more than just websites).

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Finance Manager – JV & MSA JobPlano, TX

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Why You’ll Love This Job

Join the Growth Engine Behind Healthcare Innovation

Are you a financial powerhouse with a passion for healthcare? Want to drive real impact in a fast-growing, nationwide organization? Intuitive Health is seeking a Finance Manager to support our expanding network of emergency and urgent care facilities through strategic partnerships. This role works closely with our Corporate Accounting/Finance team in Plano, TX, as well as with our hospital partners and internal Operations teams to ensure financial alignment and performance across joint ventures.

This isn’t your typical back-office role. You’ll be hands-on, working side-by-side with our hospital partners and internal teams to deliver insight, drive financial performance, and lead budgeting and implementation efforts across Joint Ventures (JVs) and Management Service Agreements (MSAs). If you thrive in a dynamic, collaborative environment and love translating numbers into meaningful action—this is your opportunity. Intuitive Health is a Private Equity-owned company, providing unique opportunities for growth, strategic innovation, and cross-functional leadership visibility.

Why Intuitive Health?

At Intuitive Health, we’re not just managing facilities—we’re redefining access to urgent and emergency care. Be part of a mission-driven team that blends healthcare and innovation, supporting smart, scalable growth across the country.

Location & Travel:

• Remote-based role with minimal travel

• Must reside within driving distance of our Corporate HQ in Plano, TX

• Collaborate virtually with HQ and partners nationwide

What You’ll Do:

  • Financial/Operations Reviews – Hands on interface with hospital partner Finance teams and Intuitive Health Finance staff in the management of hospital partner sourced financial reporting for all assigned JV and MSA operations.  Review of hospital partner accounting records/data to ensure accurate & comprehensive financial reporting and related metrics of the JV and MSA operations.  Analyze and explain key drivers behind financial performance. Periodically perform revenue cycle analysis.  Present analysis, insight and action to the management team.
  • Reporting – Manage monthly reporting and lead monthly/quarterly financial reviews with hospital partners and Intuitive Health management team on performance of assigned partner operations. Support reporting requests of our healthcare-focused private equity investor.    
  • Budgeting – Lead/coordinate annual budgeting process and prepare the annual budgets for assigned partner operations with multiple different fiscal year-ends.
  • Implementation – Coordinate and guide new joint venture and management services agreement partners in Finance related implementation efforts.  
  • Special Projects – Identify areas of operational/financial improvement and coordinate with hospital partner teams and Operations team to operationalize those improvements.

What You Bring:

  • Bachelor’s degree in Finance or Accounting
  • Minimum 5 years of finance or accounting experience, including at least 2 years in healthcare; audit experience is a plus
  • Strong understanding of financial statements and the operational drivers behind them
  • Experience with financial forecasting, quantitative modeling, and operations analytics
  • Ability to simultaneously manage and prioritize multiple tasks for internal and external stakeholders
  • Demonstrated ownership and accountability for the timely delivery and quality of work products
  • Highly proficient in Microsoft Excel (advanced), PowerPoint (advanced), and experienced with Word and Outlook
  • Experience with FP&A software a huge plus
  • Must be located in or able to commute to Plano, TX; minimal travel required

Ready to Join Us?

If you’re ready to grow your career in a fast-paced, mission-driven environment where your work directly influences the success of our partner facilities and the care they provide, we’d love to hear from you.

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Emergency Medicine Physician JobPlano, TX

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Why You’ll Love This Job

Legacy ER and Urgent Care is seeking dynamic Physicians to join our team across the Dallas-Fort Worth metro area. Enjoy the flexibility of independent contractor positions with a variety of shifts tailored to your lifestyle. You may also qualify for a sign-on bonus depending on your shift commitment. We offer full-time, part-time, and PRN opportunities with an excellent compensation package, boasting earning potential from $350,000 to $525,000, including shift pay and performance-based incentives.

Benefits

  • Very Competitive Pay
  • Moderate volume and acuity – calmer & more supportive environment then typical ER.
  • Variety of shifts available
  • Malpractice coverage
  • Sign-on bonus may be available
  • Collaborative, team-based care – you are empowered to take care of patients – Every team member works together to deliver exceptional healthcare
  • Efficient operating model for staff and patients – low wait times
  • Smaller team makes for a work family where you are known, and your contributions are recognized
  • Development & support of leadership

Skills & Qualifications

  • Board certified in Emergency Medicine or
  • Board certified in Family Medicine or Internal Medicine with ample ER and UC experience
  • ACLS/BLS/PALS

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Clinical Manager – Evergreen role JobPlano, TX

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Why You’ll Love This Job

Explore an invigorating opportunity to enhance your leadership skills and delve into the administrative aspect of nursing by becoming a Nurse Manager at the country’s most rapidly expanding healthcare organization!
In the role of Clinical (Nurse) Manager, you will play a dynamic role within a team of skilled professionals dedicated to delivering top-notch patient care in a warm and collaborative setting. Your responsibilities will include nurturing, guiding, and steering the nursing staff and ER Technicians within an inclusive, forward-thinking environment characterized by servant leadership principles. This is an evergreen position (continuously open) with an ongoing application acceptance process until we find the ideal candidate. The location will be determined based on our current requirements. A generous relocation package is available. Align yourself with a company that prioritizes both the well-being of our patients and the continuous growth and development of our team. Take the next step in your career—apply today!

Responsibilities

  • Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
  • Assist in patient care to the extent that training and education allows. This may include duties not usually performed but that are within the scope of practice.
  • Encourage a work environment that is friendly and respectful.
  • Provide administrative support to physicians from time to time as deemed appropriate for position.
  • Assess patients per company policy.
  • Provide general nursing care. This includes therapeutic and diagnostic intervention.
  • Provide age specific education to patients.
  • Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
  • Follow all company policies.
  • Encourage a work environment that is friendly and respectful.
  • Participate in infection control committee and assist with all infection control projects in collaboration with the Infection Control Officer. Assure adherence to infection control plan and policies.
  • Assist in hiring, training and termination of Nursing and ER tech staff in conjunction with Leadership.
  • Conduct performance evaluations for Nursing and ER tech staff.
  • Maintain monthly Nursing and ER tech staff scheduling ensuring all shifts are covered.
  • Develop Nursing and ER tech staff Policies and Procedures with input from Leadership.
  • Ensure adherence to all laws and regulations regarding employment, affirmative action, safety and drugs.
  • Ensure that patient records are accurate and complete.
  • Provide patients and their families with an environment that encourages patients to return to Legacy ER & Urgent Care.
  • Follow all HIPAA policies and procedures.
  • Review and uphold lab policies and procedures.
  • Follow and enforce all company policies.
  • Provides clinical expertise in medical management, crisis and behavior management techniques.
  • Provides guidance and support to the staff to better plan work flow
  • Other duties as needed

Skills & Qualifications

REQUIRED EDUCATION

  • High school diploma or general education degree (GED).
  • Associates Degree in Nursing or higher.     

COMPETENCIES

  • Patient/Client Focus.
  • Ethical Conduct.
  • Leadership.
  • Personal Effectiveness/Credibility.
  • Thoroughness.
  • Time Management.                                                  

REQUIRED SKILLS

  • Ability to read, analyze, and interpret general business and medical periodicals, insurance forms, professional journals, technical procedures, or governmental and HIPAA regulations.
  • Ability to write reports, business correspondence, insurance claim forms and procedure manuals.
  • Ability to effectively present information and respond to questions from staff, groups of managers, and patients.
  • Basic math skills including the ability to add, subtract, multiply and divide.
  • Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Unrestricted registered nurse license
  • Current ACLS certification.
  • Current PALS/ENPC certification.
  • Completion of company provided laboratory testing education and competency.
  • Previous experience in patient care setting. Experience in an Urgent Care or ER/ICU environment is required.

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Program Director – Evergreen Role JobPlano, TX

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Why You’ll Love This Job

Intuitive Health is a dynamic and forward-thinking healthcare provider that is actively seeking a proactive and driven individual to join our team as a Program Director.  This is an evergreen position, and we will continue to welcome applications until we identify the perfect candidate who aligns with our requirements. The location will be determined based on our current needs, and it will not be in the DFW area.  A generous relocation package is available.  

In this role, you will have the opportunity to showcase your exceptional leadership skills by overseeing a cutting-edge healthcare company that integrates Emergency Room and Urgent Care services in one convenient location. Your expertise and knowledge will be invaluable in providing guidance and direction to our clinical staff, who look to you for support and direction.

As part of our operations team, you will experience a perfect balance of independence and collaboration, allowing you to make autonomous decisions while working closely with a team.  Take the lead in recruiting a stellar team to join you in delivering exceptional care to an appreciative community.

In addition to a rewarding and impactful career, we offer competitive compensation, comprehensive healthcare benefits (including dental and vision), Basic Life Insurance, disability insurance, an Employee Assistance Program, retirement plan, tuition reimbursement and generous paid time off.

Our company is based in Plano, TX, however, this job opportunity is available in various markets nationwide. Relocating may be necessary based on our market needs and your present location.   If you’re eager for a new and exciting challenge and ready to embrace success, our esteemed Program Director opportunity at Intuitive Health is the perfect fit for you. Don’t hesitate to submit your application today; we’re excited to welcome the right candidate to our team, and this position will remain open until filled.

Responsibilities

POSITION RESPONSIBILITIES

  • Oversight and management of facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department including but not limited to:
  • Complete P&L responsibility for the facility(s)
  • Integration of operations with all applicable hospital departments (i.e. Nursing, Radiology, Laboratory, etc.)
  • Coordination and integration of Provider activities in concert with the Medical Director
  • Ensure operational procedures are consistently maintained in facility
  • Provide leadership and motivation to maintain patient oriented customer service culture
  • Responsible for maintaining facility operational metrics in accordance with benchmarks set
  • Coordination with hospital partner for clinical recruitment and training
  • Serve as cultural champion facility(s)
  • Management of facility department leadership staff for facility(s)
  • Participate in regulatory and accreditation preparedness and survey process
  • Participation in local marketing activities
  • Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
  • Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff through daily activities for partner relationship. Maintain a positive and engaged relationship with the hospital partner leadership team. 
  • Participate in the budget development process with the Regional Vice President and Joint Operating Committee. 
  • Management of the customer service experience and relations at the facility and comprehensive measurement, tracking and reporting of customer satisfaction levels at the facility.
  • Responsible for volume and center level growth.

Skills & Qualifications

REQUIRED EDUCATION
Bachelor’s degree required; Masters/MBA preferred, RN license preferred
 
REQUIRED SKILLS

  • Alignment with our core values and ability to lead through servant leadership
  • Strong, clear, and precise verbal and written communication skills
  • Strong communication & relationship management skills
  • Ability to work collaboratively across multiple organizations
  • Solid understanding of Healthcare Operations
  • Solid understanding of hospital based reimbursement including the interplay of documentation, coding, billing and collections.
  • Highly motivated individual with demonstrated initiative, independence, and curiosity
  • Self-driven, with an ability to work well under pressure and respond to shifting priorities
  • Ability to manage multiple projects simultaneously

                                                                                                                                                                                                       
ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Minimum of 7 years’ experience within the healthcare sector
  • Minimum of 3 years’ experience in healthcare management required; experience with multi-site management is preferred

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