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Over the last 10 years Intuitive Health's commitment to the community is second to none. Our team members are constantly recognized in the community and can hold their heads high knowing they deliver honest billing and top notch care. This commitment has been recognized by our peers and awarded numerous times. Here are just a few:

  • 2018 SMU Cox Business School Top 100 Private Business in DFW #45
  • 2017 SMU Cox Business School Top 100 Private Business in DFW #52
  • 2016 SMU Cox Business School Top 100 Private Business in DFW #64
  • 2018, 2017, 2016 Readers Choice: Top ER, Top Urgent Care, Top Physician
  • 2017, 2016, 2015, 2014, 2013 Frisco Business of the Year Nominee
  • 2015, 2013 Winner Frisco Business of the Year
  • 2016, 2015, 2014, 2013, 2012, 2011 DMagazine Best Of
  • 2018, 2017, 2016,2015,2014 Top Charitable Business of the Year - Frisco
  • 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011 Best of Living Magazine

The Intuitive team donating lunch and funds for Keller Texas First Responders and their Fallen Hero's Fund.

Intuitive commits significant resources to educators in the communities it serves. The Classroom Cash contest has become a corner stone and gets over 100k social media mentions per month during the school year on Facebook, Twitter, and LinkedIn.

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Our Partners


Baptist Health Floyd (Kentucky & Indiana) Founded in 1953, Baptist Health Floyd, formerly known as Floyd Memorial Hospital and Health Services, is a 225-bed, acute care regional healthcare provider with one of Southern Indiana’s most advanced comprehensive cardiac surgery programs. Part of nine hospital Louisville, Kentucky-based Baptist Health system, the hospital offers 69 points of care in a full continuum from inpatient care to rehab services to home care. Services include cardiac surgery, thoracic and vascular services, orthopedics, spine care, wound care, pain management, sleep care, a full range of women’s services including obstetrics, cancer care, diabetic treatment and weight management services. The cancer center’s breast program is the only program in Southern Indiana to be accredited by the National Accreditation Program for Breast Centers (NAPBC). The hospital is also designated Pathway to Excellence for excellence in nursing services by the American Nursing Credentialing Center. View Baptist Health Floyd Jobs

Baptist Health Care (Navarre, Florida) is a community-owned, not-for-profit health care organization based in northwest Florida that is committed to helping people throughout life’s journey. The organization is a proud member of the Mayo Clinic Care Network. A 2003 Malcolm Baldrige recipient, Baptist continuously strives to be a national leader in quality and service. Baptist Health Care includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, Footer link to Lakeview Center and a large network of primary care and specialty physicians. With more than 6,500 employees and employed physicians, Baptist Health Care is the second largest non-governmental employer in northwest Florida. View Baptist Health Care Navarre Jobs

Bayhealth (Delaware) Bayhealth’s mission is to strengthen the health of our community, one life at a time.
As central and southern Delaware’s largest healthcare system, Bayhealth is comprised of Bayhealth Hospital, Kent Campus and Bayhealth Hospital, Sussex Campus, the freestanding Emergency Department in Smyrna as well as numerous satellite facilities and employed physician practices encompassing a variety of specialties.
Bayhealth is a technologically advanced not-for-profit healthcare system with more than 4,000 employees and a medical staff of more than 400 physicians.
Bayhealth is an affiliate of Penn Medicine for Heart and Vascular, Cancer and Orthopedics.
In Fiscal Year 2020, Bayhealth recorded 96,820 emergency department visits, 18,574 patients admitted to beds, 2,241 births, and provided $68.16 million in unreimbursed care to patients. View Bayhealth Jobs

HonorHealth (Arizona) With an expansive network of more than 400 physicians and other providers serving patients in more than 70 locations across the Valley, HonorHealth Medical Group is delivering the care you want, when and where you need it most. With roots dating back to 1996, HonorHealth Medical Group delivers primary and specialty care as well as urgent care services. Physicians treat patients of all ages. You’ll find practice locations in the cities where you live, work and play, including Anthem, Cave Creek, Glendale, Mesa, Peoria, Phoenix, Scottsdale and Tempe.
Many HonorHealth Medical Group primary care practices have earned recognition as patient-centered medical homes by the National Committee for Quality Assurance. The distinction is granted only to primary care practices demonstrating the highest commitment to care coordination and communication. Both of these factors improve care quality while lowering costs. View HonorHealth Jobs

Legacy ER & Urgent Care pioneered retail healthcare in 2008, and was one of the nation’s first healthcare facilities to offer both urgent care and emergency room treatment options under one roof.  Legacy is building an exceptional customer service program, with industry-leading ratings by providing transparent billing, and creating welcoming clinical environments with one-on-one access to board-certified, emergency-trained physicians. View Legacy ER & Urgent Care Jobs

OU Health At OU Medicine, their mission is leading health care. Their vision is to be the premier enterprise for advancing health care, medical education and research for the community, state and region. Through Their combined efforts they strive to improve the lives of all people.
Oklahoma University Medicine is comprised of the OU Medical Center, The Children’s Hospital, the OU Medical Center in Edmond, OK., and the OU College of Medicine. View OU Health Jobs

Premier ER & Urgent Care is a state-of-the-art facility providing timely and affordable care to the residents of Central Texas. Fully staffed with experienced doctors and providers, nurses, radiology techs, and support staff our modern facilities are both comfortable and clean. In addition to X-ray, Ultrasound, CT Scan, and full-service labs, Premier ER & Urgent Care also offers a comprehensive line of occupational health services. With Thumbs Up Compliance we have you covered from pre-employment to post-accident and everything in-between. View Premier ER & Urgent Care Jobs

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. Presbyterian is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with more than 11,000 employees.  View Presbyterian Healthcare Jobs

ProMedica (Maumee, OH) is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 335+ assisted living facilities, skilled nursing centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. View ProMedica Jobs

Riverview Health is comprised of a full-service, 156-bed hospital in Noblesville and a hospital in Westfield with 16 beds. Also included are 23 primary, immediate and specialty-care facilities in Hamilton County. Riverview Health provides comprehensive inpatient and outpatient services in more than 35 healthcare specialties and has been frequently recognized for its clinical and service excellence. National achievements include Healthgrades America's 100 Best Hospitals for Orthopedic Surgery award (2019) and Outstanding Patient Experience award (2017-2018). Leapfrog Group awarded Riverview Health an A grade—the highest grade possible—for patient safety in 2017. As one of the largest employers in Hamilton County, Riverview Health recently received the Five-Star AchieveWELL Award through the Wellness Council of Indiana and was honored at the 2017 Indiana Health and Wellness Summit. View Riverview Health Jobs

ShorePoint Health (Cape Coral, Florida), with locations throughout four counties, includes 774 licensed beds and more than 950 physicians on the combined active medical staff. The system of three hospitals saw nearly 63,000 emergency room visits in 2020 and nearly 24,000 inpatient admissions. View ShorePoint Health Jobs

UF Health Central - Eustis is an award-winning, not-for-profit health care system and the largest, most comprehensive provider of health care services in the region. We care for patients in Lake, Sumter and Marion counties through inpatient acute hospital services at UF Health The Villages® Hospital and UF Health Leesburg Hospital, inpatient rehabilitation services at UF Health The Villages® Rehabilitation Hospital, 24/7 emergency care at UF Health The Villages® Hospital Freestanding E.R. at Brownwood and diagnostic laboratory services at several locations. As a premier health care provider, UF Health Central Florida takes pride in providing progressive, innovative technology, along with building strong relationships with patients, families, physicians and residents of the communities we serve. View UF Health Central Jobs

UF Health Jacksonville (UFHealthJax.org) is a private, not-for-profit hospital, part of University of Florida Health, a world-class academic health center that combines leading-edge research at campuses around Florida with outstanding clinical care at a network of hospitals around the state. In Jacksonville, UF Health includes University of Florida faculty, residents and fellows within the UF College of Medicine – Jacksonville, who team up with outstanding caregivers and other employees to provide state-of-the-art services to residents throughout Northeast Florida and Southeast Georgia. Our mission is to heal, to comfort, to educate and to discover, in an environment where exemplary medical care complements outstanding service. View UF Health Jacksonville Jobs

Program Director JobEustis, FL

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Why You'll Love This Job

With centers located nationwide, Intuitive Health provides their health system partners a vital bridge from fee for service to value-based care by improving inappropriate ER utilization in a way that benefits patients directly creating loyalty, repeat visits, and site-level profitability. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or Urgent care, decreasing waiting times and increasing efficiency with door-to-door times, and concierge level customer service. This is an excellent opportunity to join an organization that offers an incredible culture and strong growth opportunities.
 
About Intuitive Health
Founded in 2008, Intuitive Health has become the Nation’s leading provider of high quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence. By utilizing a retail care approach to access & customer service, Intuitive Health has seen a consistent double-digit level of growth since 2008. Intuitive is now the largest provider of hybrid (Emergency and Urgent Care) retail healthcare services in the US.

Position Overview:
In this high-level role, you will build important working relationships, expand your knowledge base and add to your skillset as you collaborate with top-level personnel, taking the lead on operational efforts at the site level related to ER/Urgent Care facilities.
We're looking for an exceptional strategic leader with a strong ownership mindset to consistently and proactively seek ways to improve the business and operationalize new ideas and insights. Our candidate must also be a strong team leader; able to attract, develop and retain talent.
Role reports to RVP of Operations. Clinical Manager & Front Office Registration Team are direct reports of this role.

Responsibilities

POSITION RESPONSIBILITIES
  • Oversight and management of facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department including but not limited to:
    • Complete P&L responsibility for the facility(s)
    • Integration of operations with all applicable hospital departments (i.e. Nursing, Radiology, Laboratory, etc.)
    • Coordination and integration of Provider activities in concert with the Medical Director
    • Ensure operational procedures are consistently maintained in facility
    • Provide leadership and motivation to maintain patient oriented customer service culture
    • Responsible for maintaining facility operational metrics in accordance with benchmarks set
  • Coordination with hospital partner for clinical recruitment and training
  • Serve as cultural champion facility(s)
  • Management of facility department leadership staff for facility(s)
  • Participate in regulatory and accreditation preparedness and survey process
  • Participation in local marketing activities
  • Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
  • Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff through daily activities for partner relationship. Maintain a positive and engaged relationship with the hospital partner leadership team. 
  • Participate in the budget development process with the Regional Vice President and Joint Operating Committee. 
  • Management of the customer service experience and relations at the facility and comprehensive measurement, tracking and reporting of customer satisfaction levels at the facility.
  • Responsible for volume and center level growth.

Skills & Qualifications

REQUIRED EDUCATION
Bachelor’s degree required; Masters/MBA preferred, RN license preferred
 
REQUIRED SKILLS
  • Alignment with our core values and ability to lead through servant leadership
  • Strong, clear, and precise verbal and written communication skills
  • Strong communication & relationship management skills
  • Ability to work collaboratively across multiple organizations
  • Solid understanding of Healthcare Operations
  • Solid understanding of hospital based reimbursement including the interplay of documentation, coding, billing and collections.
  • Highly motivated individual with demonstrated initiative, independence, and curiosity
  • Self-driven, with an ability to work well under pressure and respond to shifting priorities
  • Ability to manage multiple projects simultaneously
                                                                                                                                                                                                       
ADDITIONAL ELIGIBILITY QUALIFICATIONS
  • Minimum of 7 years' experience within the healthcare sector
  • Minimum of 3 years' experience in healthcare management required; experience with multi-site management is preferred
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Intuitive Health