Why You'll Love This Job

Discover an exciting challenge where you can grow as a leader and explore the managerial side of nursing as a Lab Supervisor II with University of Florida Health! The centers combine the facilities of an emergency room with those of an urgent care center. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or Urgent care, decreasing waiting times and increasing efficiency with door-to-door times, and concierge level customer service. This is an excellent opportunity for a Lab Supervisor to join an organization that offers an incredible culture and strong growth opportunities!
 
Position Overview:
The Lab Supervisor II will supervise and coordinate the technical operations at Freestanding Emergency/Urgent Care Facilities to ensure that accurate and timely laboratory services are provided to assist physicians in the diagnosis and treatment of patients. Develop and implement policies and procedures for assigned area. Ensure compliance with Shands Jacksonville Policies and Procedures. Provide supervision and leadership to the staff. Work closely with other supervisors to coordinate laboratory functions. Prepare and manage assigned cost center budget. Schedule staff and make workstation assignments. Work as a technologist when necessary to perform testing. Ensure all regulatory, licensing and accreditation requirements are fulfilled for assigned areas. Perform all assigned duties in a caring and professional manner to serve as a model to create an environment where the patient and the customer are of primary importance.  Travel between sites as needed and on a regular schedule.  

Responsibilities

POSITION RESPONSIBILITIES

• Supervises of the day-to-day technical operations of assigned facilities to maximize service while minimizing cost
• Ensure that accurate, adequate laboratory services are provided timely
• Use knowledge, experience, and imagination to implement change and improvements
• Travel between labs as needed and on a regular basis
• Oversee the receipt and acceptance or rejection of lab specimens
• Perform waived, moderate to high complexity procedures in hematology, chemistry, microbiology, serology, immunohematology, histocompatibility, histology, cytology and molecular areas of laboratory for the analysis, treatment and diagnosis of disease
• Operate and maintain complex laboratory analyzers
• Make independent decisions to report normal and abnormal test results.  Manage blood product inventory, test system reagents and lab supplies
• In concert with the CLIA Lab Director, and CLIA Technical Supervisor to monitor and revise the Laboratory Quality Plan
• Implement quality and service improvements
• Report and respond to all technical laboratory incidents, errors or complaints in a timely manner
• Function as a delegated CLIA Technical Consultant and General Supervisor to ensure all regulatory, licensing, safety and accreditation requirements are fulfilled for assigned cost center including proficiency testing, quality controls, method verification
• Write, review and implement cost center policies and procedures for approval by the CLIA Lab Director (technical policies) or administrative director (non-technical policies)
• Ensure that Shands Jacksonville polices are enforced. Perform personnel actions including hiring recommendations, performance evaluations, initial training, competency assessments, remedial and disciplinary actions
• Oversee and complete payroll functions. Schedule staff and make workstation assignments.
• Ensure that laboratory staff are supported and prepared to serve our customers. Develop self and individuals to optimize effectiveness.  Assist with and monitor student educational activities.
• Represent laboratory management in meetings and on committees
• Work cooperatively with others to achieve organizational goals
• Perform all assigned duties in a caring and professional manner, serving as a model to create a customer focused environment
• Prepare, implement, and control the cost center budget in conjunction with the Laboratory Administrative Director
• Evaluate analyzers, software and test systems for capital purchase, lease and reagent rental agreements.
• Communicate effectively with administration and Leadership
• Follow and enforce all company policies
• Participate in monthly governing board and quarterly quality assurance meetings
• Ensure adherence to all law and regulations regarding employment, affirmative action, HIPAA, safety and drugs

• Rotate weekend supervisor call coverage
• Attend staff meetings and complete mandatory training
• Adhere to dress code, core values, policies & procedures, time & attendance guidelines and confidentiality
• Perform all other duties assigned by management within job specifications

 
COMPETENCIES

• Excellent interpersonal and communication skills
• Ability to work well under pressure to complete deadlines
• Demonstrate appropriate computer skills
• Technically competent in principles and procedures of assigned laboratory disciplines
• Understanding of laboratory regulatory issues
• Quality focus

Skills & Qualifications

REQUIRED EDUCATION
Bachelor’s degree in health care administration, business administration, or a related field is preferred. Master’s Degree is preferred.
 
REQUIRED SKILLS

• Ability to effectively interact with customers to understand their needs and explain data
• Microsoft Office
• Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
• Written communication

REQUIRED EXPERIENCE

• Must have experience to meet CLIA requirements for Technical Consultant and General Supervisor (dependent on credentials) 
• 5 or more years’ experience as a Technologist
• Previous supervisor experience preferred

 
ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Florida Licensed as a Clinical Laboratory Supervisor in at least Chemistry, Hematology, Microbiology and Immunohematology (Blood Bank)
• ASCP or AMT certified as a Medical Technologist
• National certification from ASCP Board of Certification (BOC) for assigned work areas preferred
• CPR Certification required.
• Exceptional communication skills and leadership skills are required
• Solid work history