Category: Frisco

Why You’ll Love This Front Office Medical Receptionist Job!

Are you a clear communicator with a talent for staying calm under pressure? Do you love the idea of supporting patients from the moment they walk in the door? If so, you could thrive in this Front Office Medical Receptionist position at Legacy ER & Urgent Care in Frisco, TX — where emergency care and urgent care come together under one roof.

As a Front Office Medical Receptionist — also known as Patient Access Associate, Admissions Specialist, or Patient Services Representative — you’ll help create a seamless, supportive, and responsive patient experience. You’ll handle front-line registration, insurance verification, and time-sensitive administrative needs, while gaining valuable insight into fast-paced clinical operations.

Shift Details

• Part-Time; Days and Evenings – Weekdays and Weekends Needed

Why Legacy ER & Urgent Care?

• Career Growth: Develop new skills with cutting-edge equipment and expand your expertise.
• Make an Impact: Be a key player in providing care and shaping the future of healthcare.
• Collaborative Team: Join a creative, high-performing team committed to raising the standard of urgent care.

If you are interested in joining a creative company that is setting the high bar for the way urgent care is approached, you are on the right track! Apply for our Front Office Medical Receptionist position at Legacy ER & Urgent Care in Frisco, TX!

Responsibilities

Front Office Medical Receptionist Responsibilities:

• Warmly welcome office visitors and callers
• Produce and keep updated patient files; help patients with documents
• Certify all insurance information, take copays and other payments
• Answer a multi-line telephone, forwarding calls to the appropriate area
• Keep office area clean and maintain a friendly, welcoming environment
• Comply with all health policies and regulations

Skills & Qualifications

Front Office Medical Receptionist Responsibilities Skills & Qualifications:

• H.S. graduate or GED certificate
• Knowledgeable of insurance procedures
• Able to use various office equipment, including computers
• Familiar with Microsoft Office 
• Able to multitask and prioritize during high-volume times
• Excellent customer service skills
• Prefer at least one year of medical office experience

Front Office Leader – Be the Heart of Our Patient Experience!

As a Front Office Leader, you’ll play a vital role in ensuring a welcoming and efficient experience for both patients and staff.  this position will oversee the front office operations at our Frisco West (Legacy & Main) and Prosper locations.  Your ability to lead with confidence, analyze information effectively, and stay open to different perspectives will make a real impact.

We’re looking for someone who can motivate and inspire their team while keeping operations running smoothly. A friendly, professional demeanor is essential, as well as the ability to multi-task in a fast-paced environment.

If you thrive on leadership, love creating positive experiences, and can juggle multiple responsibilities with ease, this is the perfect role for you!
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Responsibilities

POSITION RESPONSIBILITIES

• Influence and lead based on Servant Leadership Principles
• Maintain an appropriate office environment that is friendly and respectful
• Follow all HIPAA policies and procedures
• Provide administrative support to Leadership – both executive and departmental
• Prioritize and/or delegate tasks assigned by members of Leadership and execute assignments in a timely manner
• Support clinical leadership team with day-to-day requests and issues
• Create and maintain a variety of reports
• Vendor management and follow up for facility, including phones, fax machines and computer issues
• Review contracts with outside vendors and review contracts prior to any renewal period begins
• Oversee maintenance and update facility reference binders and online records
• Oversee distribution of Weekly Communication Updates
• Assist in establishing office policies and procedures
• Supervision and selection of supply orders and office equipment
• Manage operation of front office, including working one 8-hour front office shift per week.
• Oversee hiring and termination of front office leads/leaders
• Oversee hiring and termination of front office staff in conjunction with front office leads/leaders
• Oversee scheduling, payroll and time clock supervision of front office leads/leaders
• Perform reviews and performance improvement plans for front office lead/leaders
• Coordinate training of front office procedures for all overnight clinical staff in conjunction with front office leads/leaders
• Oversee the coordination of phone training for all staff
• Other duties as assigned

Skills & Qualifications

COMPETENCIES

• Patient/Client Focus.
• Ethical Conduct.
• Leadership.
• Personal Effectiveness/Credibility.
• Thoroughness.
• Time Management.
• Exceptional Communication Skills.

REQUIRED EDUCATION
High school diploma or general education degree (GED).