Category: Albuquerque

Why You’ll Love This Job 

Break free of your boring work routine when you accept this unique Full Time Patient Access Advocate – Front Office position with Presbyterian Healthcare, an innovative company that is trailblazing a new healthcare path by housing an ER and urgent care in the same facility!

Receive competitive pay, benefits and the chance for on-the-job continuing education at an innovative dual urgent care/ER office when you onboard in our Full Time Patient Access Advocate – Front Office position!

In this Patient Access Advocate – Front Office role, you will be part of an upbeat, professional team in an atmosphere conducive for learning new and useful skills that will serve you as you look to your future. You also will have the complete support of management that is 100 percent invested in your success. Patients will be grateful for your assistance and you will end each day knowing you made a difference.

If you are interested in joining a company that is setting the bar for the way urgent care is approached, apply for our Full Time Patient Access Advocate – Front Office opening today! 

*Full Time Day Shift; Thursday 7a-7p Friday-Sunday 7a-3p or Friday-Sunday 7a-7p

Responsibilities

Patient Access Advocate – Front Office job responsibilities include:

• Welcome all visitors to the office, check in patients and take payments
• Use various methods for insurance verification 
• Check all paperwork and patient files for accuracy; generate and maintain files
• Answer multiple phone lines; send calls to proper area
• Create an atmosphere that promotes return customers
• Comply with all company, state and federal policies

Skills & Qualifications

Patient Access Advocate – Front Office required skills & qualifications include:

• H.S. graduate or GED certificate; at least six months of healthcare experience or a background in customer service
• Multitasking skills and ability to prioritize 
• Insurance verification and healthcare insurance knowledge
• Prefer one year of medical office experience
• Must be a skilled communicator and able to manage conflict
• Some knowledge of medical language and billing codes a plus

Why You’ll Love This Job 

Break free of your boring work routine when you accept this unique Patient Access Advocate – Front Office position with Presbyterian Healthcare, an innovative company that is trailblazing a new healthcare path by housing an ER and urgent care in the same facility!

Receive competitive pay, benefits and the chance for on-the-job continuing education at an innovative dual urgent care/ER office when you onboard in our Patient Access Advocate – Front Office position!

In this Patient Access Advocate – Front Office role, you will be part of an upbeat, professional team in an atmosphere conducive for learning new and useful skills that will serve you as you look to your future. You also will have the complete support of management that is 100 percent invested in your success. Patients will be grateful for your assistance and you will end each day knowing you made a difference.

If you are interested in joining a company that is setting the bar for the way urgent care is approached, apply for our Patient Access Advocate – Front Office opening today! 

*Weekend Night Float; Friday-Sunday 7p-7a
 

Responsibilities

Patient Access Advocate – Front Office job responsibilities include:

• Welcome all visitors to the office, check in patients and take payments
• Use various methods for insurance verification 
• Check all paperwork and patient files for accuracy; generate and maintain files
• Answer multiple phone lines; send calls to proper area
• Create an atmosphere that promotes return customers
• Comply with all company, state and federal policies

Skills & Qualifications

Patient Access Advocate – Front Office required skills & qualifications include:

• H.S. graduate or GED certificate; at least six months of healthcare experience or a background in customer service
• Multitasking skills and ability to prioritize 
• Insurance verification and healthcare insurance knowledge
• Prefer one year of medical office experience
• Must be a skilled communicator and able to manage conflict
• Some knowledge of medical language and billing codes a plus

***Generous Relocation/Sign-on Bonus Available***

Lead, Innovate, and Grow—Join Intuitive Health as a Clinical Manager (RN)!

Are you ready to take on a leadership role that challenges the norm and accelerates your career? At Intuitive Health, in partnership with Presbyterian Health, we’re redefining healthcare by combining emergency and urgent care services under one roof—a groundbreaking model that enhances patient care and streamlines operations.

Location: 7400 Menaul Blvd NE, Albuquerque, NM 87110

As a Clinical Manager (RN) in this unique setting, you’ll have the opportunity to expand your skill set, sharpen your leadership abilities, and make a lasting impact. If you thrive in both autonomous and collaborative environments and have a curious, solution-driven mindset, we want to hear from you!

What You’ll Do:

• Partner with executive leadership to manage a hybrid urgent care/emergency facility
• Lead and support a dynamic clinical team dedicated to high-quality patient care
• Foster a culture of innovation, efficiency, and collaboration
• Gain hands-on leadership experience that will propel your career forward

What We Offer:

• Competitive pay and benefits, including medical, dental, and vision
• Tuition reimbursement to invest in your growth
• Retirement plan, disability insurance, Basic Life Insurance, and EAP
• PTO to support work-life balance

This is your chance to step into a transformative leadership role where each day brings new challenges, new opportunities, and the chance to make a difference. Ready to take the next step in your career? Apply today! 

Responsibilities

RESPONSIBILITIES INCLUDE

• Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
• In coordination with the Hospital, recruit and manage the onboarding of clinical staff
• Provide initial and on-going training and education for clinical staff
• In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
• Scheduling of clinical staff
• In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital’s timeline and tools
• Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
• Provide ongoing leadership training and mentoring to clinical staff
• Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process
• Provide quarterly reporting on performance measures applicable to the site
• Serve as cultural champion for non-physician clinical employees
• Participate in regulatory and accreditation preparedness and survey process
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
• Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
• Encourage a work environment that is friendly and respectful.
• Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
• Participate in applicable committees as requested
• Other duties as needed

Skills & Qualifications

REQUIRED EDUCATION

• Bachelor’s degree in nursing or higher

COMPETENCIES

• Patient/Client Focus
• Ethical Conduct
• Leadership
• Personal  Effectiveness/Credibility
• Thoroughness
• Time Management

REQUIRED SKILLS

• Strong, clear, and precise verbal and written communication skills
• Strong relationship management skills
• Ability to work collaboratively across multiple organizations
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Minimum of 5 years of experience in nursing
• Minimum of 2 years of experience in management or charge nurse experience within the emergency department
• Unrestricted registered nursing license in New Mexico
• Current ACLS certification
• Current PALS or ENPC certification