Front Desk Receptionist – Full Time Night Shift JobFishers, IN

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Why You’ll Love This Job

Does working in a fast-paced, fun atmosphere with a creative management team and friendly, supportive co-workers sound exciting? If so, consider this Patient Access Advocate / Front Desk position with Intuitive Health, in partnership with Riverview Hospital. Intuitive Health is a trailblazing healthcare company that provides urgent care and emergency services under one roof.

Receive competitive pay, benefits and the chance for on-the-job continuing education at an innovative dual urgent care/ER office when you onboard in our Patient Access Advocate / Front Desk position!

Intuitive Health, in partnership with Riverview Hospital, is looking for someone to fill the Patient Access Advocate / Front Desk position. In this role, you will be part of an upbeat, professional team in an atmosphere conducive for learning new and useful skills that will serve you as you look to your future. You also will have the complete support of management that is 100 percent invested in your success. Patients will be grateful for your assistance and you will end each day knowing you made a difference.

If you are interested in joining a company that is setting the bar for the way urgent care is approached, apply for our Patient Access Advocate / Front Desk opening today!  *Full Time Night Shift Opportunity

Responsibilities

Patient Access Advocate / Front Desk job responsibilities include:

  • Welcome all visitors to the office, check in patients and take payments
  • Use various methods for insurance verification 
  • Check all paperwork and patient files for accuracy; generate and maintain files
  • Answer multiple phone lines; send calls to proper area
  • Create an atmosphere that promotes return customers
  • Comply with all company, state and federal policies

Skills & Qualifications

Patient Access Advocate – Front Desk required skills & qualifications include:

  • H.S. graduate or GED certificate
  • At least six months of healthcare experience or a background in customer service
  • Multitasking skills and ability to prioritize 
  • Insurance verification and healthcare insurance knowledge
  • Prefer one year of medical office experience
  • Must be a skilled communicator and able to manage conflict
  • Some knowledge of medical language and billing codes a plus
  • *Required to show proof of being fully vaccinated against COVID-19 prior to employment

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Front Desk Receptionist – Part Time Day JobFishers, IN

Apply Now

Why You’ll Love This Job

Does working in a fast-paced, fun atmosphere with a creative management team and friendly, supportive co-workers sound exciting? If so, consider this Part Time Patient Access Advocate / Front Desk position with Intuitive Health, in partnership with Riverview Hospital. Intuitive Health is a trailblazing healthcare company that provides urgent care and emergency services under one roof.

Receive competitive pay, benefits and the chance for on-the-job continuing education at an innovative dual urgent care/ER office when you onboard in our Patient Access Advocate / Front Desk position!

Intuitive Health, in partnership with Riverview Hospital, is looking for someone to fill the Patient Access Advocate / Front Desk position. In this role, you will be part of an upbeat, professional team in an atmosphere conducive for learning new and useful skills that will serve you as you look to your future. You also will have the complete support of management that is 100 percent invested in your success. Patients will be grateful for your assistance and you will end each day knowing you made a difference.

If you are interested in joining a company that is setting the bar for the way urgent care is approached, apply for our Part Time Patient Access Advocate / Front Desk opening today!

 *Part Time Day Shift Opportunity

Responsibilities

Patient Access Advocate / Front Desk job responsibilities include:

  • Welcome all visitors to the office, check in patients and take payments
  • Use various methods for insurance verification 
  • Check all paperwork and patient files for accuracy; generate and maintain files
  • Answer multiple phone lines; send calls to proper area
  • Create an atmosphere that promotes return customers
  • Comply with all company, state and federal policies

Skills & Qualifications

Patient Access Advocate – Front Desk required skills & qualifications include:

  • H.S. graduate or GED certificate
  • At least six months of healthcare experience or a background in customer service
  • Multitasking skills and ability to prioritize 
  • Insurance verification and healthcare insurance knowledge
  • Prefer one year of medical office experience
  • Must be a skilled communicator and able to manage conflict
  • Some knowledge of medical language and billing codes a plus
  • *Required to show proof of being fully vaccinated against COVID-19 prior to employment

Apply Now

Patient Access Leader JobFishers, IN

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Why You’ll Love This Job

The Medical Front Office/Patient Access Leader has responsibility of the operations and functions of the Patient Access areas. Responsible for Patient Access staff and completion of admission, registration and pre-registration functions including insurance verification. Responsible for monitoring productivity, compliance and staffing for multiple registration points.

In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome.  The ability to multi-task is a must.
This role will cover multiple freestanding ER/Urgent Care facilities in the Fishers, Carmel, and Zionsville area and has direct supervisory responsibilities for Patient Access at those facility(s).

Responsibilities

Medical Front Office/Patient Access Leader Responsibilities:

· Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, and deductibles.
· Responsible for hiring, training and termination of Patient Access Staff in conjunction with Leadership.
· Conduct performance evaluations for Patient Access Staff.
· Initiates coaching, corrective action and performance improvement plans for staff for attendance, productivity and quality opportunities.
· Meet with staff members monthly for 1:1s to discuss employee performance and discuss any potential opportunities for improvements
· Maintain monthly Patient Access Scheduling ensuring all shifts are covered.
· Responsible for Patient Access Time Clock administration (NOVAtime).
· Assists in establishing productivity standards and evaluating staffing requirements (both temporary and permanent) based on volumes.
· Ensures the department is meeting OT and productivity standards in line with the current budget and patient volumes.
· Ensures established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards are met and followed by staff under their leadership.
· Reviews Patient Access operations to ensure compliance with ACHA, CMS, EMTALA, HIPAA, and other state or federal guidelines
· Is on call 24 hours a day, 7 days a week to handle any situation that arises

Skills & Qualifications

Medical Front Office/Patient Access Leader required skills & qualifications include:

· High School Diploma or GED required
· College degree preferred
· 5 years of experience in related field required; with 3 year in a Supervisory capacity
· Critical thinking and attention to detail
· Effectively interact with customers to understand their needs and explain data
· Microsoft Office
· Organizational Skills
· Deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions.
· Communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
· Familiar with health insurance and the insurance verification process.
· Epic system experience preferred.
· Must be computer literate (Word, Excel, Outlook)
· Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively
· Exceptional communication skills and customer service is required
· Solid work history
· Be flexible with hours, as staffing of 24/7 units may require flexibility
*Required to show proof of being fully vaccinated against COVID-19 prior to employment

Apply Now