Front Office Patient Advocate- Full Time Nights JobPensacola, FL

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Why You’ll Love This Job 

If you would enjoy working in an exciting, fast-paced and fun atmosphere for a company that is changing the way healthcare is administered, consider joining the Intuitive family in conjunction with Baptist Health in a Full Time capacity as our Front Office – Patient Advocate! Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Front Office – Medical Receptionist  position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As Front Office – Patient Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career.

This Front Office – Patient Advocate opening is the perfect way to propel your career into the future! Apply today.

*Full Time Night Shift Opportunity; 7PM-7AM.

Responsibilities

Front Office – Patient Advocate job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations

Skills & Qualifications

Front Office – Patient Advocate required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Front Office Patient Advocate – PRN Night JobPensacola, FL

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Why You’ll Love This Job 

If you would enjoy working in an exciting, fast-paced and fun atmosphere for a company that is changing the way healthcare is administered, consider joining the Intuitive family in conjunction with Baptist Health in a PRN Night capacity as our Front Office – Patient Advocate! Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Front Office – Medical Receptionist position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As a PRN Night Front Office – Patient Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career.

This PRN Night Front Office – Patient Advocate opening is the perfect way to propel your career into the future! Apply today!

*PRN Night Position
 

Responsibilities

Front Office – Patient Advocate job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations

Skills & Qualifications

Front Office – Patient Advocate required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Front Office Patient Advocate- Full Time Day JobPensacola, FL

Apply Now

Why You’ll Love This Job 

If you would enjoy working in an exciting, fast-paced and fun atmosphere for a company that is changing the way healthcare is administered, consider joining the Intuitive family in conjunction with Baptist Health in a Full Time capacity as our Front Office – Patient Advocate! Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Front Office – Medical Receptionist position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As a Full Time Front Office – Patient Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career.

This Full Time Front Office – Patient Advocate opening is the perfect way to propel your career into the future! Apply today!

 *Full Time Day Position*
 

Responsibilities

Front Office – Patient Advocate job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations

Skills & Qualifications

Front Office – Patient Advocate required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Front Office Patient Advocate – PRN Day JobPensacola, FL

Apply Now

Why You’ll Love This Job 

If you would enjoy working in an exciting, fast-paced and fun atmosphere for a company that is changing the way healthcare is administered, consider joining the Intuitive family in conjunction with Baptist Health in a PRN Day capacity as our Front Office – Patient Advocate! Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Front Office – Medical Receptionist position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As a PRN Day Front Office – Patient Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career.

This PRN Day Front Office – Patient Advocate opening is the perfect way to propel your career into the future! Apply today!

*PRN Day Position
 

Responsibilities

Front Office – Patient Advocate job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations

Skills & Qualifications

Front Office – Patient Advocate required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Patient Access Supervisor JobJacksonville, FL

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Why You’ll Love This Job

As a Patient Access Supervisor, you will be at the forefront of leadership, guiding a diverse range of responsibilities to enhance the efficiency of our Front Desk Receptionist Team. This dynamic role encompasses driving team performance accountability, overseeing daily operations of three facilities within the patient access team, and fostering collaboration with colleagues to achieve process and operational excellence.

The successful candidate will also demonstrate the ability to float between these facilities as needed to address operational requirements and provide leadership support.

In this vital position, you will play a pivotal role in offering feedback on daily registration processes and addressing staffing concerns with leadership. Additionally, you will provide essential support to the Front Desk Receptionist team, ensuring strict adherence to departmental policies and procedures. The ability to consistently maintain a warm and professional demeanor, making both patients and team members feel welcome, is paramount, and multitasking skills are essential for success.

Responsibilities

  • Directly supervise the front office team including recruiting, hiring, training, performance management, and time & attendance administration
  • Model patient experience expectations and ensure team is adhering to the patient experience expectations
  • Driving Front Desk Receptionist Metrics (Callbacks, Bedside, NPS, RQA, etc.)
  • Maintain an appropriate Front Desk Receptionist environment that is friendly and respectful
  • Expertise knowledge of and ability to perform Front Desk Receptionist duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles
  • Create and maintain the Front Desk Receptionist Schedule for assigned location
  • Covers voids or when coverage is not located
  • Train and mentor new Front Desk Receptionist staff
  • Assist leader in interviewing candidates
  • Prepare appropriate access for new hires
  • Complete first 90-day review for new hires
  • Implement Front Desk Receptionist Policies and Procedures with input from Leadership
  • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits
  • Daily Reconciliation of ED Acknowledgment Forms
  • Conduct Quarterly Front Desk Receptionist Staff Meetings
  • Assigned to work all Downtimes
    • Maintains Downtime Binder
    • Reconciles and backloads all patient info
    • Ensures staff is trained in this process
  • Ensure adherence to all laws and regulations regarding employment, affirmative action, safety and drugs
  • Ensure that patient records are accurate and complete
  • Assist leader to ensure all personnel department policies and procedures are followed
  • Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return
  • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques
  • Ability to manage conflict and appropriately request the help of a leader when needed
  • Coordinate workflow processes with hospital partner as needed
  • Follow all HIPAA policies and procedures
  • Follow and enforce all company policies
  • Other duties as assigned

Skills & Qualifications

  • High School Diploma or GED required
  • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred
  • Minimum of 2 years’ experience in medical office setting
  • Minimum of 2 years’ experience in supervisory or lead role preferred
  • Familiar with health insurance and the insurance verification process.
  • Patient Registration/Medical record system experience needed.
  • Must be computer literate (Word, Excel Outlook)
  • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively
  • Exceptional communication skills and customer service is required
  • Solid work history
  • Be flexible with hours, as staffing of 24/7 units may require flexibility

 

Apply Now

Patient Access Advocate / Front Office – PT Night Shift JobJacksonville, FL

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Why You’ll Love This Job 

Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Part Time Patient Access Advocate / Front Office position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As the Patient Access Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career. For your role in assisting appreciative patients, you also will receive competitive pay and benefits.

The Part Time Patient Access Advocate / Front Office is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome.  In this position, you will perform registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system.

The Patient Access Advocate / Front Office position opening is the perfect way to propel your career into the future. Apply today!

*Part Time Night Shift

Responsibilities

Patient Access Advocate / Front Office Job Responsibilities 
· Greet patients in a friendly, courteous and professional manner in both in person and over the phone.
· Check patients in and out.
· Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.
· Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.
· Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.
· Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.
· Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.
· Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.
· Follow all HIPAA policies and procedures.

Skills & Qualifications

Patient Access Advocate / Front Office Skills and Qualifications
· High school diploma or general education degree (GED)
· A minimum of 6 months of work experiences in healthcare setting or one year customer service background.
· Basic understanding of insurance preferred.
· Basic understanding of medical terminology and billing codes preferred.
· Exceptional communication skills and customer service is required.
· Ability to effectively present information to patients and other employees in the organization.
· Ability to deal with problems in standardized situations.
· Ability to work independently, self-directed and work with individuals with diverse background.
· Analytical and problem solving skills.

Apply Now

Patient Access Advocate / Front Office – PRN Mid Shift JobJacksonville, FL

Apply Now

Why You’ll Love This Job 

Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Patient Access Advocate / Front Office position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As the Patient Access Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career. You will also receive competitive pay and benefits for your role in assisting appreciative patients.

The Patient Access Advocate / Front Office is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, database, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome.  In this position, you will perform registration functions, including updating of demographics, insurance verification, collection of point-of-service payments, and documentation of registration information within an electronic system.

The Patient Access Advocate / Front Office position opening is the perfect way to propel your career into the future. Apply today!  

*PRN Mid Shift!*

Responsibilities

Patient Access Advocate / Front Office Job Responsibilities 
· Greet patients in a friendly, courteous and professional manner in both in person and over the phone.
· Check patients in and out.
· Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.
· Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.
· Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.
· Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.
· Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.
· Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.
· Follow all HIPAA policies and procedures.

Skills & Qualifications

Patient Access Advocate / Front Office Skills and Qualifications
· High school diploma or general education degree (GED)
· A minimum of 6 months of work experience in a healthcare setting or one year of customer service background.
· Basic understanding of insurance preferred.
· Basic understanding of medical terminology and billing codes preferred.
· Exceptional communication skills and customer service is required.
· Ability to effectively present information to patients and other employees in the organization.
· Ability to deal with problems in standardized situations.
· Ability to work independently, self-directed and work with individuals with diverse backgrounds.
· Analytical and problem-solving skills.

Apply Now

Front Office Patient Advocate- Full Time Nights JobNavarre, FL

Apply Now

Why You’ll Love This Job 

If you would enjoy working in an exciting, fast-paced and fun atmosphere for a company that is changing the way healthcare is administered, consider joining the Intuitive family in conjunction with Baptist Health in a Full Time capacity as our Front Office – Patient Advocate! Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Front Office – Medical Receptionist  position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As Front Office – Patient Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career.

This Front Office – Patient Advocate opening is the perfect way to propel your career into the future! Apply today.

*Full Time Night Shift Opportunity; 7PM-7AM.

Responsibilities

Front Office – Patient Advocate job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations

Skills & Qualifications

Front Office – Patient Advocate required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Radiology (CT) Supervisor JobPensacola, FL

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Why You’ll Love This Job

With centers located nationwide, Intuitive Health provides their health system partners a vital bridge from fee for service to value-based care by improving inappropriate ER utilization in a way that benefits patients directly creating loyalty, repeat visits, and site-level profitability. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or Urgent care, decreasing waiting times and increasing efficiency with door-to-door times, and concierge level customer service. This is an excellent opportunity to join an organization that offers an incredible culture and strong growth opportunities.
 
About Intuitive Health
Founded in 2008, Intuitive Health has become the Nation’s leading provider of high quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence. By utilizing a retail care approach to access & customer service, Intuitive Health has seen a consistent double-digit level of growth since 2008. Intuitive is now the largest provider of hybrid (Emergency and Urgent Care) retail healthcare services in the US.

Responsibilities

The Radiology Supervisor is responsible for the leadership and management of Radiology/CT staff in concurrence with the Program Director and Hospital Partner to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Radiology/CT supervisor is expected to provide an environment that encourages teamwork, continuously improvement, and is patient centric.

Skills & Qualifications

  • In Partnership with Program Director, maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains  HFAP guidelines and ACR guidelines.
  • In Partnership with Program Director, overall supervisory responsibility for the Radiology & CT staff at all Intuitive Health/ Baptist Healthcare and Urgent Care facilities.
  • Oversees daily activities of the radiology staff to optimize productivity and census manages when appropriate.
  • Responsible for hiring, training, performance reviews, and termination of the radiology staff in conjunction with Sr. Leadership.
  • Maintain Radiology staff schedule, ensuring all positions are covered.
  • Ensure that all radiology staff conducts all radiology studies in accordance with the law and company policy.
  • Ensures the delivery of quality service in area of operations. Acts as an educational resource and is available for consultation to medical, nursing and administrative staff.
  • Attends meetings as required and participates on committees as required or directed
  • Establishes and maintains communications within the department and with other hospital departments.
  • Review and uphold lab policies and procedures.
  • Maintain and develop radiology policies and procedures with input from ownership and upper Leadership. Participate in monthly governing board and quarterly quality assurance meetings.
  • Ensure adherence to all law and regulations regarding employment, affirmative action, HIPAA, safety and drugs.
  • Communicate effectively with administration and Leadership.
  • Follow and enforce all company policies.
  • Follow all HIPAA policies and procedures.

Apply Now

Patient Access Advocate / Front Office – PT Day Shift JobJacksonville, FL

Apply Now

Why You’ll Love This Job 

Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Part Time Patient Access Advocate / Front Office position at our University of Florida Health – Jacksonville Health Lane location!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As the Patient Access Advocate, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career. For your role in assisting appreciative patients, you also will receive competitive pay and benefits.

The Part Time Patient Access Advocate / Front Office is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome.  In this position, you will perform registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system.

The Patient Access Advocate / Front Office position opening is the perfect way to propel your career into the future. Apply today!   

*Part Time Day Shift

 Please Note that this position is located at: 888 Lane Ave South, Jacksonville, FL 32205

Responsibilities

Patient Access Advocate / Front Office Job Responsibilities 
· Greet patients in a friendly, courteous and professional manner in both in person and over the phone.
· Check patients in and out.
· Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.
· Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.
· Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.
· Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.
· Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.
· Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.
· Follow all HIPAA policies and procedures.

Skills & Qualifications

Patient Access Advocate / Front Office Skills and Qualifications
· High school diploma or general education degree (GED)
· A minimum of 6 months of work experiences in healthcare setting or one year customer service background.
· Basic understanding of insurance preferred.
· Basic understanding of medical terminology and billing codes preferred.
· Exceptional communication skills and customer service is required.
· Ability to effectively present information to patients and other employees in the organization.
· Ability to deal with problems in standardized situations.
· Ability to work independently, self-directed and work with individuals with diverse background.
· Analytical and problem solving skills.

Apply Now