Emergency Department Admitting Service Representative – PRN JobScottsdale, AZ

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Why You’ll Love This Job

Free Standing Emergency Department – HonorHealth in partnership with Intuitive Health is in Scottsdale at 5316 E Shea Blvd, Scottsdale, AZ 85254
 
Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this exciting Emergency Department Admitting Service Representative position at HonorHealth in Scottsdale, AZ! 
 
As a Emergency Department Admitting Service Representative, you’ll play a vital role in an energetic team of professionals providing both emergency room and urgent care services within one facility. You’ll be an integral part of a compassionate team that works together toward providing excellent care for our patients. This is a fantastic opportunity to gain valuable knowledge while helping patients navigate the healthcare system and contribute to their overall well-being. 

Schedule/Hours: PRN Shift Opportunity; 12-hour shifts, variable days/times.
 
Why HonorHealth? 
Competitive Pay: Attractive compensation with potential for growth 
Benefits: Comprehensive health benefits package 
Professional Development: Gain valuable healthcare experience and training in a supportive environment 
Team Environment: Work with a knowledgeable and friendly team 
 
Are you ready to be part of a revolutionary healthcare team? Apply today for the Emergency Department Admitting Service Representative position at HonorHealth in Scottsdale, AZ! 

Responsibilities

Emergency Department Admitting Service Representative job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations
  • Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.
  • Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.

Skills & Qualifications

Emergency Department Admitting Service Representative required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

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Emergency Department Admitting Service Representative – PRN JobSurprise, AZ

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Why You’ll Love This Job

Free Standing Emergency Department – HonorHealth in partnership with Intuitive Health is in Surprise at 16575 W Waddell Rd, Surprise, AZ 85388.
 
Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this exciting Emergency Department Admitting Service Representative position at HonorHealth in Surprise, AZ! 
 
As a Emergency Department Admitting Service Representative, you’ll play a vital role in an energetic team of professionals providing both emergency room and urgent care services within one facility. You’ll be an integral part of a compassionate team that works together toward providing excellent care for our patients. This is a fantastic opportunity to gain valuable knowledge while helping patients navigate the healthcare system and contribute to their overall well-being. 

Schedule/Hours: PRN Shift Opportunity; 12-hour shifts, variable days/times.
 
Why HonorHealth? 
Competitive Pay: Attractive compensation with potential for growth 
Benefits: Comprehensive health benefits package 
Professional Development: Gain valuable healthcare experience and training in a supportive environment 
Team Environment: Work with a knowledgeable and friendly team 
 
Are you ready to be part of a revolutionary healthcare team? Apply today for the Emergency Department Admitting Service Representative position at HonorHealth in Surprise, AZ! 

Responsibilities

Emergency Department Admitting Service Representative job responsibilities include:

  • Warmly welcome office visitors and callers
  • Produce and keep updated patient files; help patients with documents
  • Certify all insurance information, take copays and other payments
  • Answer a multi-line telephone, forwarding calls to the appropriate area
  • Keep office area clean and maintain a friendly, welcoming environment
  • Comply with all health policies and regulations
  • Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.
  • Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.

Skills & Qualifications

Emergency Department Admitting Service Representative required skills & qualifications include:

  • H.S. graduate or GED certificate
  • Knowledgeable of insurance procedures
  • Able to use various office equipment, including computers
  • Familiar with Microsoft Office 
  • Able to multitask and prioritize during high-volume times
  • Excellent customer service skills
  • Prefer at least one year of medical office experience

Apply Now

Patient Access Supervisor JobPhoenix, AZ

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Why You’ll Love This Job

Join Our Team as a Patient Access Supervisor!

As a Patient Access Supervisor, you will be a key leader in ensuring a seamless and positive experience for both patients and staff. You’ll oversee the Front Desk Receptionist Team, driving team performance, optimizing daily operations, and fostering a culture of collaboration and excellence.

In this dynamic role, you’ll provide valuable feedback on registration processes, proactively address staffing needs with leadership, and ensure consistent adherence to departmental policies and procedures. Beyond operational oversight, you’ll play a crucial role in creating a welcoming environment, where both patients and team members feel valued and supported.

If you thrive in fast-paced settings, excel at multitasking, and are passionate about leading teams to success, we’d love to have you on board!

Responsibilities

  • Directly supervise the front office team including recruiting, hiring, training, performance management, and time & attendance administration
  • Model patient experience expectations and ensure team is adhering to the patient experience expectations
  • Driving Front Desk Receptionist Metrics (Callbacks, Bedside, NPS, RQA, etc.)
  • Maintain an appropriate Front Desk Receptionist environment that is friendly and respectful
  • Expertise knowledge of and ability to perform Front Desk Receptionist duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles
  • Create and maintain the Front Desk Receptionist Schedule for assigned location
  • Covers voids or when coverage is not located
  • Train and mentor new Front Desk Receptionist staff
  • Assist leader in interviewing candidates
  • Prepare appropriate access for new hires
  • Complete first 90-day review for new hires
  • Implement Front Desk Receptionist Policies and Procedures with input from Leadership
  • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits
  • Daily Reconciliation of ED Acknowledgment Forms
  • Conduct Quarterly Front Desk Receptionist Staff Meetings
  • Assigned to work all Downtimes
    • Maintains Downtime Binder
    • Reconciles and backloads all patient info
    • Ensures staff is trained in this process
  • Ensure adherence to all laws and regulations regarding employment, affirmative action, safety and drugs
  • Ensure that patient records are accurate and complete
  • Assist leader to ensure all personnel department policies and procedures are followed
  • Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return
  • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques
  • Ability to manage conflict and appropriately request the help of a leader when needed
  • Coordinate workflow processes with hospital partner as needed
  • Follow all HIPAA policies and procedures
  • Follow and enforce all company policies
  • Other duties as assigned

Skills & Qualifications

  • High School Diploma or GED required
  • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred
  • Minimum of 2 years’ experience in medical office setting
  • Minimum of 2 years’ experience in supervisory or lead role preferred
  • Familiar with health insurance and the insurance verification process.
  • Patient Registration/Medical record system experience needed.
  • Must be computer literate (Word, Excel Outlook)
  • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively
  • Exceptional communication skills and customer service is required
  • Solid work history
  • Be flexible with hours, as staffing of 24/7 units may require flexibility

Apply Now